Sales conditions

The products in the "Shop" section of the website are offered for sale by: LE FERRE S.R.L., based in Via Roma 5, 74011 Castellaneta (TA), Puglia, Italia.

Prices

Price displayed are quoted in Euros (€), only applied to Europe and inclusive of VAT and incidental expenses related to containers and packaging.

Payments

You can choose from:
- Bank transfer
- PayPal
- Credit card

Payment by credit card can be made through the use of one of the partner cards with Visa and MasterCard. The credit card transactions provide the security standards of SSL transactions (Secure Socket Layer) guaranteed by Gest-Pay system of Sella Bank. The charge of the Credit Card only occurs at time of shipment of the goods and not at sending online order.

Shipments

LE FERRE's offers are limited to the european territory. Delivery takes place through express courier, within thirty days from the day following receipt of the order.

RMA

According to Legislative Decree 21/2014 since February 2014, the customer can exercize the right of withdrawal proceeding to return the purchased products.
The right of withdrawal applies to natural persons acting for purposes not directly related to their professional activity. Purchases made by retailers and companies are excluded from this right, and is exercised by sending, within 14 days of their receipt, the written communication to: LE FERRE S.R.L., Via Roma 5, 74011 Castellaneta (TA).
The communication can be sent, within the same period also by mail, telegram, telex, facsimile, provided that within 48 hours after it is confirmed by registered letter with proof of delivery.
The exercise of the right of withdrawal requires the return, in good state of preservation of the products purchased. Products must be carefully packaged to protect the original covers from any damage, writing or labeling.
It is understood that the return of the goods will take place at the expense and risk of the total Salumificio Santoro/p>

Billing

The subjects that require a bill must make a request time of order, upon notice of the number of VAT and other useful items to invoicing.

Unavailability of products

In case of unavailability of products ordered Salumificio Santoro will inform you in due time.

Customer service

For any report, request for clarification and information you can contact Customer Service at toll free number +39 099 849 32 07 or by sending an email to info@leferre.it